Are your bags authentic?

Every item I offer is subjected to a meticulous authentication process using Entrupy's Luxury Authentication solution. This advanced service blends artificial intelligence with seasoned experts to evaluate each piece. It ensures that all purchases from my store are verified as authentic. I provide certificates of authentication with every purchase to provide security and confidence when purchasing with Timeless Luxe. For more details about Entrupy, click here.

Can I return or cancel my order?

To accommodate the current demand and due to the unique nature of sourcing inventory, all sales are final. We encourage you to carefully review all photos and reach out with any questions before making a purchase. We are more than happy to provide you with additional photos/videos.

For any inquiries, feel free to contact us at timelessluxellc@gmail.com or DM us on Instagram: @timelessluxellc.

When will my order be shipped?

Please allow 3-5 business days for your order to be processed for shipping. I make every effort to fulfill orders as quickly as possible. Orders are shipped via USPS. I ship domestically with standard rates applying. Shipping costs calculated at checkout

Where do you source your items from?

I source my products from a variety of places that include local consignment shops, local vendors, and online third-party platforms.

How can I determine the condition of the item?

Please review the photos thoroughly and feel free to ask us any questions. I am happy to provide additional information and/or pictures upon request by emailing timelessluxenyc@gmail.com. Please keep in mind  that I specialize in pre-loved designer handbags which range from “Like New” to “Fair” condition.

What are your payment options?

If your preferred payment option is not available on this website, I accept payments through Zelle or Venmo. Please email timelessluxenyc@gmail.com to complete your order.